Signature Bakes

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you place an order, contact us, or sign up for our newsletter. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to process your orders, communicate with you about your purchases, provide customer service, and improve our services. We may also use your information to send you marketing communications if you have opted in to receive them.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with service providers who assist us in operating our business, such as payment processors and delivery services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Order Policy

Custom orders require at least 48 hours advance notice. Wedding cakes and large orders may require 1-2 weeks notice. A 50% deposit is required for all custom orders over $100.

Cancellation Policy

Orders may be cancelled up to 24 hours before the scheduled pickup/delivery time for a full refund. Cancellations within 24 hours may be subject to a 50% cancellation fee.

Delivery and Pickup

Delivery times are estimates and may vary due to traffic and weather conditions. Pickup orders must be collected within 2 hours of the scheduled time or additional storage fees may apply.

Limitation of Liability

Our liability is limited to the cost of the products purchased. We are not responsible for any consequential or incidental damages.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.

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Disclaimer

Last Updated: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Signature Bakes excludes all representations, warranties, conditions and terms.

Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, milk, nuts, and soy. Please inform us of any allergies when placing your order. We cannot guarantee that our products are completely allergen-free.

Product Variations

As our products are handmade, slight variations in appearance, color, and design may occur. We strive to match custom designs as closely as possible, but some variations are inherent in artisan baking.

Storage and Consumption

Our products are best consumed within the recommended timeframe. Proper storage instructions will be provided with your order. We are not responsible for products that spoil due to improper storage.

Professional Advice

Any advice or recommendations provided are for general guidance only and should not replace professional dietary or health advice.

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these external websites.